Privacy Policy
Last updated: Sept 2025
Edge Data Technologies (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and any details you voluntarily provide via contact forms, service requests, or newsletter sign-ups.
- Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior (collected via cookies and analytics tools).
- Service-Related Data: Information necessary to provide you with IT services or respond to your inquiries.
2. How We Use Your Information
We may use the information we collect to:
- Provide and improve our IT services.
- Respond to your inquiries and support requests.
- Send important updates about our services, policies, and security notices.
- Send marketing communications (only with your consent).
- Monitor website usage and improve user experience.
- Comply with legal and regulatory requirements.
3. Legal Basis for Processing
We process personal information in line with South Africa’s Protection of Personal Information Act (POPIA), based on:
- Your consent.
- A contractual obligation.
- A legal obligation.
- Our legitimate business interests.
4. Sharing of Information
We will never sell or rent your personal information. We may share your data with:
- Service providers or contractors assisting us in operating our business (under strict confidentiality and data protection agreements).
- Regulators or legal authorities where required by law.
- Third parties in the event of a merger, acquisition, or business transfer (with appropriate safeguards).
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or our contractual obligations.
6. Data Security
We use appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is completely secure.
7. Your Rights
In accordance with POPIA, you have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Object to the processing of your information.
- Withdraw consent for marketing communications.
- Request deletion of your information where legally applicable.
Requests can be made by contacting us using the details below.
8. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and gather usage data. You can manage your cookie preferences via your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites, and we encourage you to read their privacy policies.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Edge Data Technologies
Email: [Insert contact email]
Phone: [Insert phone number]
Website: [Insert website URL]
By using our website, you consent to the terms of this Privacy Policy.